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FAQ

What is your cancellation policy?

Individual reservations may be cancelled up to 24 hours before arrival without penalty. Cancellations received after this time may result in the billing of one night’s room stay plus tax.

Is there Wi-Fi?

Yes, There is complimentary Hi Speed WI-FI available through out the hotel.

Do you allow pets?

Individual reservations may be cancelled up to 24 hours before arrival without penalty. Cancellations received after this time may result in the billing of one night’s room stay plus tax.

Is there a fee for children?

When sharing a room, children under 18 stay for free.  We also offer cots, and highchairs at no additional cost

What is the Municipal Accommodation Tax (MAT) ?

You may notice that you have an additional 4% charged on your bill, our hotel applies a 4% MAT cost to your final bill. Visit the follow link for more information HERE[

Is there a charge for an extra person in my room?

For additional adults, an extra cost of $10 per person + tax & fees applies

What is your Check out Policy?

Check in time is 4:00 pm EST and check-out time is 11:00 am EST.

For departures after 11:00 a.m., there may be an additional charge.

Minimum check-in age is 18 years or older, verified with photo ID and valid credit card in the name of occupant.
Pre-paid credit cards are not accepted
Visa, Mastercard and American Express are accepted.
Upon departure, you can opt to switch your payment to cash, debit or traveller’s cheques.
If you would like to arrange for billing to your company, please contact the Front Desk at 613-748-7800 or email info@welcominns.co

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